Frequently asked questions

Crosscheck is an AI workspace for certification bodies, auditors, technical reviewers, and scheme teams. It organizes requirements, evidence, notes, findings, corrective actions, and report preparation in one traceable audit record.

Crosscheck is built for organizations delivering and reviewing audits: certification bodies, independent auditors, technical reviewers, scheme managers, and internal audit teams.

Crosscheck is scheme-agnostic. Current work covers sustainability, chain of custody, renewable energy, agriculture, food and feed, textiles, and forestry, including programs such as ISCC, GMP+, GOTS, Textile Exchange, GLOBALG.A.P., FSC, and related schemes.

Crosscheck works with audit documents, procedures, certificates, declarations, spreadsheets, calculations, transaction records, photographs, notes, and other evidence used to assess requirements. Supported inputs depend on the configured audit workflow.

Crosscheck structures the audit file before, during, and after fieldwork. It helps request and classify documents, map evidence to requirements, prepare checklists, draft findings and reports, manage corrective actions, and assemble the technical review record.

Generated content stays connected to the source evidence and audit requirement behind it. Reviewers can inspect the supporting material, edit or reject drafts, and retain a record of the human decision.

No. AI can prepare, draft, link, and check. Auditors decide observations and findings, technical reviewers assess the audit file, and the authorized certification function retains the certification decision.

Yes. Requirements, grading rules, evidence expectations, and report templates can be configured by scheme and scope. Each audit keeps its own point-in-time record so later template changes do not rewrite historical work.

A customer portal lets the customer manage internal audits, receive and respond to auditor findings, provide requested evidence, and follow corrective actions.

Yes. Authorized reviewers can work from the prepared audit record, evidence trail, findings, report, and review points. Access is role-based so preparation, review, and certification responsibilities remain separated.

Crosscheck can organize mass-balance records, traceability evidence, sustainability declarations, and GHG calculation inputs for review. The applicable methodology, assumptions, factors, and final conclusion remain subject to auditor validation.

No. Crosscheck is configured around the certification body's schemes, procedures, grading rules, competence controls, and report templates. The goal is to run those controls consistently, not replace them with a generic process.

Customer evidence and audit records remain confidential customer data. Crosscheck uses controlled access, encryption in transit and at rest, and logged reviewable workflows. Current provider details are documented in the AI data governance disclosure.

The customer retains ownership of its data. Crosscheck processes that data to provide the service under the applicable agreement and does not treat audit evidence as public content.

Implementation depends on the number of schemes, templates, sites, and integrations in scope. A pilot normally starts with one real audit workflow so the configuration can be validated against actual certification work.

Templates can be versioned for future audits while existing audit records keep the requirement and evidence snapshot used at the time. This protects historical traceability and avoids silently changing completed work.

Pricing depends on audit volume, scheme configuration, workflow scope, and team size. Crosscheck starts with the operational model and audit workload rather than a one-size-fits-all package.