Privacy Policy

1. Introduction

Crosscheck ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our certification audit platform and related services.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email address, company name)
• Audit data and certification documents you upload
• Communication data when you contact our support team
• Payment information processed through secure third-party providers

2.2 Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage data and platform analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our certification audit services
• Process your audit documents using AI-powered analysis
• Improve and personalize your experience
• Communicate with you about updates and support
• Ensure platform security and prevent fraud
• Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Secure cloud infrastructure with regular security audits
• Access controls and authentication measures
• Regular backup and disaster recovery procedures

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers who assist in operating our platform
• AI providers for document analysis (in anonymized form where possible)
• Legal authorities when required by law
• Business partners with your explicit consent

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal requirements)
• Opt-out of marketing communications
• Data portability where technically feasible

7. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Audit data may be retained for extended periods as required by certification standards and regulations.

8. International Transfers

Your data may be processed in countries outside your residence. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

9. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.