Terms of Service

1. Acceptance of Terms

By accessing or using Crosscheck ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.

2. Description of Service

Crosscheck provides an AI-powered certification audit platform that helps organizations manage compliance audits for standards including ISCC, USDA Organic, GMP+, and other certification requirements. Our services include document analysis, audit management, and report generation.

3. User Accounts

3.1 Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose
• Upload malicious code, viruses, or harmful content
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service or servers
• Impersonate any person or entity
• Use the Service to compete directly with Crosscheck
• Reverse engineer or attempt to extract source code

5. Intellectual Property

5.1 Our Property

The Service, including its original content, features, and functionality, is owned by Crosscheck and is protected by international copyright, trademark, and other intellectual property laws.

5.2 Your Content

You retain ownership of all content you upload to the Service. By uploading content, you grant us a license to use, process, and analyze such content solely for the purpose of providing the Service to you.

6. AI-Powered Features

Our Service uses artificial intelligence to analyze documents and provide audit assistance. You acknowledge that:

• AI-generated content is provided for informational purposes only
• AI analysis should be reviewed by qualified professionals
• We do not guarantee the accuracy or completeness of AI-generated recommendations
• Final certification decisions rest with authorized certification bodies

7. Payment Terms

Certain features of the Service require payment of fees. By subscribing to paid features, you agree to pay all applicable fees as described at the time of purchase. Fees are non-refundable except as required by law or as explicitly stated in our refund policy.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE. WE MAKE NO WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CROSSCHECK SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify and hold harmless Crosscheck and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising out of your use of the Service or violation of these Terms.

11. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will cease immediately.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of significant changes by posting the new Terms on this page. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.